Frequently Asked Questions
Everything you need to know about your daily fuel.
How do I ensure my coffee stays fresh?
To maintain peak flavor, store your coffee in a cool, dark place in an airtight container. We recommend consuming our beans within four weeks of the roast date printed on the bag.
Where are your coffee beans sourced from?
We source our premium beans from sustainable farms in Ethiopia, Colombia, and Brazil. Every batch is ethically traded to ensure farmers receive fair compensation for their harvest.
What is your shipping policy for food items?
Orders are processed within 24 hours to ensure maximum freshness. Standard shipping typically takes 3-5 business days, and we offer free shipping on all orders over $50.
Can I return coffee if I don't like the taste?
Due to the perishable nature of our products, we cannot accept returns on opened coffee bags. However, if there is a quality issue or shipping damage, please contact us for a full replacement.
Do you offer a subscription service?
Yes, our 'Grind & Repeat' subscription allows you to save 15% on every order. You can choose your delivery frequency and pause or cancel your subscription at any time.
Are your coffee pods compatible with my machine?
Our Grind compostable pods are fully compatible with Nespresso Original line machines. They are not compatible with Vertuo, Keurig, or Tassimo systems.